IFC Project: Financial Capability Hub
Our Improving Financial Confidence (IFC) project is funded by the Big Lottery Fund for five years, and works in partnership with Housing Associations, Registered Social Landlords, pre-tenancy housing support agencies, Citizens Advice Bureaux and other advice agencies across Liverpool to support social housing tenants with managing their money.
Tenants are supported by Financial Capability Volunteers who are fully trained in Understanding Personal Finance and offer money management support and guidance to tenants, including budgeting, using comparison websites to find the best deals and meeting essential expenditure. They are based in local Citizens Advice Bureaux and advice agencies across the city, although home visits may be arranged.
Support can be delivered to people who are just about to sign, or have just signed, a tenancy agreement in the Local Authority area of Liverpool. The Volunteer identifies priority needs and helps the tenant devise a simple action plan which can be followed up at regular intervals to suit the tenant. Volunteers are also trained to support particularly vulnerable clients including those with mental health issues, disabilities, people leaving prison and women escaping from domestic violence. Where people need additional support our volunteers can signpost to specialist agencies.
Information on Volunteering for this project