About Wavertree and Netherley CAB

When you arrive at one of the Bureau we will welcome you and let you know what services we can offer you. Please tell us about any language requirements you have and we will do our best to accommodate them. We have a number of staff that speak a variety of languages that may be able to better assist you.


An assessor will speak to you first and identify what help we can offer you. We'll keep you informed about how long you may have to wait for this.


Depending on your particular needs, we may make further appointments to discuss your problem in more detail, or we may provide you with information to take home with you. 




We are a registered charity and offer FREE, CONFIDENTIAL, INDEPENDENT and IMPARTIAL advice on a wide range of issues, including: 


  • Information about entitlement
  • Help with forms
  • Problems over benefit claims


  • Problems with goods
  • Problems with services
  • Problems with credit


  • Explore income and expenditure
  • Deal with any emergencies
  • Identify essential expenditure
  • Help negotiate with creditors


  • Problems with pay, holiday or other terms & conditions
  • Dismissal
  • Redundancy

Family and Personal Matters

  • Break up of a relationship
  • Problems with children
  • Problems with being elderly/caring
  • Bereavement


  • Rent and mortgage arrears
  • Repairs
  • Eviction including harassment
  • Homelessness
  • Landlord and tenant disputes

Aims and principles

Our Aims:

• To provide the advice people need
   for the problems they face.

• To improve the policies and
   practices that affect people’s lives.

Our Principles

The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
We value diversity, promote equality and challenge discrimination.

Whoever you are, Whatever the problem!